Shipping Policy
Last Updated: June 9th, 2026
Thank you for shopping with Pressiva. Every order is carefully prepared with attention to detail to ensure your nails arrive beautifully and safely.
Please review our shipping policy below before placing your order.
Processing Times
All Pressiva orders are processed within 2–7 business days unless otherwise stated.
Custom or made-to-order sets may require additional preparation time depending on design complexity and current order volume.
Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.
Please note:
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Processing times do not include shipping transit times.
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Business days do not include weekends or holidays.
Shipping Times
Estimated shipping times may vary depending on your location and carrier conditions.
Canada
Estimated delivery: 2–8 business days
United States
Estimated delivery: 4–10 business days
International
Estimated delivery: 7–21 business days
Please note that international orders may experience customs delays that are outside of our control.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear after shipment.
Incorrect Addresses
Customers are responsible for ensuring shipping information is entered correctly at checkout.
Pressiva is not responsible for:
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Delays caused by incorrect addresses
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Lost packages due to address errors
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Packages delivered to the wrong location provided at checkout
If you notice an error in your shipping address, please contact us as soon as possible before your order ships.
Lost, Delayed, or Stolen Packages
Once a package has been handed to the shipping carrier, Pressiva is not liable for lost, stolen, or delayed packages.
If your package is marked as delivered but cannot be located, we recommend:
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Checking with household members or neighbors
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Contacting your local postal carrier
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Waiting 24 hours for possible delivery updates
If you need assistance, feel free to contact us and we will do our best to help.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import fees required by their country.
These fees are determined by your local customs office and are not included in our product or shipping prices.
Shipping Delays
While we strive to meet estimated delivery windows, delays may occasionally occur due to:
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Weather conditions
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Carrier disruptions
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High order volumes
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Customs processing
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Holidays
We appreciate your patience and understanding during these situations.
Order Changes & Cancellations
Because orders begin processing quickly, we cannot guarantee modifications or cancellations once an order has been placed.
If you need assistance, please contact us immediately after placing your order.
Contact Us
For any shipping questions or concerns, please contact us:
Pressiva
Email: info@pressiva.ca
Website: www.pressiva.ca/contact
Thank you for supporting Pressiva ♡